1

Job's Done, Feedback Requested

Your customer gets a short, simple request asking how everything went.

2

4–5 Stars → Goes Public

A great experience gets routed straight to a public Google review, building your reputation where new customers actually look.

3

Below That → Comes to You Privately

Anything less than great stays private and lands directly with you as feedback — a chance to fix it before it's ever posted publicly.

How It Works · Part 2

Turn That Review Into Repeat Business

The relationship doesn't end when the review does. Two weeks later, we bring them back — and give them a reason to bring a friend.

1

Review Completed

Once feedback comes in, that customer's info is saved automatically — nothing extra for you to do.

2

Two Weeks Later…

They get a text: a discount on their next job, easy to redeem, no strings attached.

3

Built to Get Shared

The message is written to be forwarded — a deal worth passing along to family or friends who need the same work done.

This one flow does two things at once: brings past customers back for repeat work, and puts your name in front of their friends and family — the people most likely to actually hire you.

Common Questions

FAQ

Everything you want to know before you book a call.

Yes — anything below a great experience comes straight to you as private feedback, so you can respond directly to the customer and fix the problem, even though it never goes public.
No — the feedback request goes out automatically once a job's marked done. You just watch for private feedback alerts and respond to public reviews as they come in.
Essentials includes basic Google review management — we respond to what comes in for you. The full automated routing flow shown above is part of the Professional plan and up.
Most review requests get ignored, or catch a bad experience at the worst possible time. This surfaces problems to you privately, before they're ever posted for everyone to see.
Most clients start around 5% off their next visit — enough to feel worthwhile without cutting into your margin. We can adjust the amount or the timing based on what makes sense for your business.
No — the message is built to be forwarded. A lot of the value here comes from customers passing it along to family or friends, not just using it themselves.

Protect Your Reputation. Bring Customers Back.

Let's talk about what your business actually needs.

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